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Faculty & Staff

JWU is actively monitoring the COVID-19 pandemic

The health, safety and well-being of our students, faculty, staff and community are the university’s number-one priority. The university continues to receive guidance and updates from federal, state and local officials, which in turn impacts our decisions and campus operations. Thank you for your understanding and support. 

✔️ Download the JWU App for Your Daily Check-in

The JWU Mobile app provides one-stop access to COVID updates, academics (schedule, grades, holds, etc.), campus news, and more. Download it here:

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Daily Check-in & Questionnaire

In order to promote health and safety for all, we are asking everyone in the JWU community to screen themselves for symptoms of COVID-19 at the beginning of each day. Please answer the questions honestly. After submitting your daily screening, you will receive an email with either a green ✓ or red “x” along with instructions.

Complete the questionnaire via jwuLink, the JWU Mobile App or HR Pulse.

Faculty & Staff Daily COVID-19 Screening Questionnaire 

Here’s How To:

Telecommute: Review Transitioning to Telecommuting for detailed information on how to work from home – whether you have a university-issued laptop, a personal computer or some other device.

Note: If you do not have a university laptop, they are on order. In the meantime, use your personal computer to access university systems using the instructions listed here.


Access the Campus Network: First, install approved VPN software on your PC/Windows or Apple device. (Note: In order to utilize VPN software on your personal computer, you must have up-to-date antivirus software.)


How to forward your phone and check voicemail remotely:

Softphone request: If you require the full functionality of the desktop phone, you can request a Softphone installation for your JWU-owned device (Softphone installation is not supported on personal devices).


Make an Announcement, Cancel an Event, Update Office Hours, etc.: To update the mobile app or jwuLink due to a closing, fill out the announcement request form.

Transitioning to Telecommuting

The IT Department is working to create as seamless a transition to a telecommuting environment as possible. There are 3 main scenarios we are addressing:

1. You have a university-issued laptop.

If you have a university-issued laptop, it will already have a VPN (Virtual Private Network) client on the machine. When you are connected to the internet at home, you click on the VPN Client. Log in to the VPN with your usual university credentials and you will be connected to the university network. You will have access to all the shared drives (G: and H:) when you connect this way.

2. You do not have a university laptop but have your own personal computer at home.

There are 3 typical levels of access with associated requirements:

A. Your needs can be served with access to the internet. Most of the faculty and many staff members can already work remotely from their home computer (Windows, Mac or Chromebook). Use jwuLink to get to academic systems and email.jwu.edu to get to email, Skype and other Office 365 tools. View a more comprehensive list (PDF) of university systems that can be accessed through the Internet.

B. You need access to our shared drives and the university network to complete your work on a regular basis. Under this circumstance, you will have to first install the VPN Client on your home computer. Instructions for accessing and installing the VPN client can be found here.

C.You require access to special programs and documents that are on your work computer. Under this circumstance, you will need Remote Desktop Access (RDP) on your home computer. Instructions for installation and use of RDP can be found here (PDF). Fill out a request for RDP access.

3. You do not have a home computer or need special assistance.

This situation is being handled on a case-by-case basis. Please complete the At Home Hardware Request Form and someone from IT will reach out to you to assist you.

Note: If you are using your home machine, it is important to note that it is a violation of university policy to copy documents containing student or employee personal data to your personal machine.

University FAQs

Our FAQ page has answers to all your COVID-related questions, from class delivery to on-campus safety protocols.

EXPLORE FAQS

What's Happening at JWU

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